1. Requests for cancellation of the registration fee and/or sponsorship must be written and sent to the email: eventos@cnpem.br or using the form available on the contact page. Each case will be individually analyzed.
2. Cancellations with refund must be made up to 30 days before the event starts. Cancellations requested after this date will not be refunded.
3. An administrative fee will be charged for refund, in the amount of:
- 10% of the total value paid by credit card and bank slip plus taxes and fees applicable to the financial reimbursement operation;
- 40% of the total value on payments made by international bank transfer (invoice) plus taxes and fees applicable to the financial refund operation.
3.1 The amount to be reimbursed will be calculated in reais (BRL), considering the formula contained in the previous item. The conversion of the amount in reais (BRL) to the foreign currency will be carried out according to the exchange rate on the repayment date;
4. The refund can be made by reversing the charge on the credit card or by bank transfer, depending on the original payment method;
5. In case of event cancellation due to unforeseeable circumstances or force majeure, no refund will be due by CNPEM;
6. In case of cancellation of the event for reasons of technical or operational need of CNPEM, registrations will be refunded as follows:
- 5% on payments by credit card and bank slip plus taxes and fees applicable to the financial reimbursement operation;
- 10% on payments by international bank transfer (invoice) plus taxes and fees applicable to the financial refund operation.
6.1 The amount to be reimbursed will be calculated in reais (BRL) considering the formula contained in the previous item. The conversion of the amounts in reais (BRL) to foreign currency will be carried out according to the exchange rate on the repayment date.